cupcake card

All cards are handmade to order.

• Processing time: 1–3 working days

• UK delivery via Royal Mail Tracked 24

• Express options available at checkout

• Carefully packaged

If you need your order urgently, please contact us before purchasing.

Please Note: Banners and wrapping paper are shipped separately from cards and other items, as they must be sent rolled in protective tubes. Orders containing both rolled and flat products will incur separate shipping costs to cover the two parcels.

As all of our cards are made to order and personalised, we’re unable to accept returns or offer refunds unless the item arrives faulty or damaged.

If your order arrives damaged or there is an error with the personalisation, please contact us within 48h of delivery with photos so we can resolve the issue.

Please double-check all spelling, dates and wording before placing your order, as we cannot be held responsible for spelling errors provided by the customer.

Each card is printed on high quality cardstock and hand finished.

please only write what you would like wrote on the front of the card or item in the personalisation box

card details:

• A4 size and A5 sizes available

• includes plain white envelope unless sleeve is added on (no envelope will be supplied for popup cards)

• A5 cards ordered with a gift bag will be supplied with a small gift bag suitable for the A5 card size.

Colours may vary slightly due to screen settings.

We aim to dispatch all orders within 2-3 working days. To help us ensure your order arrives in plenty of time, please enter the date of your occasion in the box provided when placing your order.

Although we always do our best to dispatch orders as quickly as possible, knowing your required date allows us to prioritise orders during busy periods and helps ensure your item is with you in time for your special occasion.

If your needing your order sooner please contact us via email or Instagram to let us know, we will try and accommodate any rush orders.

We cannot be held responsible for orders arriving after the date needed or if you don’t contact us before hand for a rush order.